What Information We Hold and Why
We collect the information you give us when you register — name, email address, phone number and the payment method you choose, whether that is JazzCash, Easypaisa, Raast or a bank transfer. When you make a deposit or request a withdrawal, the transaction reference tied to
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your wallet is logged against your account so we can verify the movement and resolve any queries quickly. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual access patterns. We do
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not sell this data to third parties. We share it only where required by the financial verification process or where applicable law in eligible regions compels disclosure. Data tied to payment activity — such as a JazzCash or Easypaisa transaction ID — is retained for as
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long as our financial obligations require. Account profile data is kept while your account remains open and for a reasonable period after closure, in line with jurisdictional rules where the service is available. You can ask us to review what we hold at any time by
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contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.