Reference

Legal Conditions That Cover Your Account

These terms set out how your u789 account works, what we expect from you, and what you can expect from us. Access to our platform and services depends on local law and is available where local law permits in Pakistan.

Account EligibilityTerms of UsePrivacy PolicyCookie PolicyJurisdiction Notice
u789 Legal Conditions That Cover Your Account
LEGAL CONTACT PATHS

Reach Us About Legal and Policy Questions

If you have a question about how these terms apply to your account, or if you want to exercise any of your rights under our privacy policy, our support team handles legal enquiries directly. You can reach us by live chat, email, or through the in-account help section — we'll route your query to the right team.

Team online

Live Chat

Start a chat from your account dashboard any time you have a question about terms, account conditions, or a policy matter affecting your wallet or access.

Email Support

Send a detailed written query to our support address if your question involves a formal account or policy matter that requires a documented response from us.

In-Account Help

Log into your account and open the help section to submit a policy or legal query directly, with your account details already attached for faster handling.

DATA AND SECURITY

How We Handle Your Account Data

Your account data is stored securely and accessed only by team members who need it to operate your account or resolve a query. We do not sell your personal information to third parties. If you want to know what data we hold, request a correction, or ask us to delete your account record, you can do so through our support team via live chat or email — we'll acknowledge the request and respond within a reasonable timeframe under applicable law.

Data Retention

We keep account records for as long as your account is active and for the period required by applicable regulations after closure. You can ask what we hold at any time.

Cookie Policy

We use cookies to keep your session secure and to understand how the account area is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Never share your PIN or OTP with anyone — our team will never ask for them.

Policy Updates

When our privacy or legal terms change, we notify you via your registered contact before the update takes effect. Continued account use after that date means you accept the revised terms.

Common Legal and Policy Questions

Here are the questions we hear most often about account conditions, data rights, and how our legal terms work in practice.

These terms apply to anyone who opens or uses a u789 account. Access depends on local law and is available only where local law permits in your region.

The version posted on this page is always the current one. If we update the terms, we'll notify you through your registered contact details before the change takes effect.

Yes. Contact our support team via live chat or email and we'll tell you what personal data we hold, how it's used, and how long we keep it under our retention policy.

Payment data processed via JazzCash, Easypaisa, or Raast is handled in line with those providers' own policies as well as ours. We do not store full wallet credentials on our end.

We retain records for the period required by applicable regulations after closure, then delete your personal data. Contact support to begin the account closure process.

Reach out via live chat or email through the in-account help section. We'll acknowledge your concern, assign it to the relevant team, and respond within a reasonable timeframe.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.